Dynamics 365 Multi-app

Dynamics 365

Capabilities

Underlying services

Audience

Commercial

Type

Suite

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What this plan gives you 6 capabilities

Email & collaboration

Forms Surveys, quizzes and polls.
Teams (chat & meetings) Microsoft Teams chat, meetings and channels.

Files & content

Office for the web Word, Excel and PowerPoint in the browser.
SharePoint & OneDrive Intranet, team sites and personal file storage.

Office apps

Project Project planning and portfolio management.

Business applications (Dynamics 365)

Dynamics 365 (business applications) Dynamics 365 business apps — Sales, Service, Finance, Business Central and related.

Show the 22 underlying service plans (Microsoft's raw identifiers)

Service (friendly)	Internal name	Capability
Customer Voice for Dynamics 365 vTrial	CUSTOMER_VOICE_DYN365_VIRAL_TRIAL	—
Dynamics 365 Customer Service Digital Messaging add-on	DYN365_CS_MESSAGING_TPS	Dynamics 365 (business applications)
Dynamics 365 Customer Service Insights for CS Enterprise	D365_CSI_EMBED_CSEnterprise	Dynamics 365 (business applications)
Dynamics 365 for Customer Service	DYN365_ENTERPRISE_CUSTOMER_SERVICE	Dynamics 365 (business applications)
Dynamics 365 for Customer Service Voice Add-in	DYN365_CS_VOICE	Dynamics 365 (business applications)
Dynamics 365 for Field Service	DYN365_ENTERPRISE_FIELD_SERVICE	Dynamics 365 (business applications)
Dynamics 365 for Marketing	DYN365_MARKETING_APP	Dynamics 365 (business applications)
DYNAMICS 365 FOR SALES	DYN365_ENTERPRISE_SALES	Dynamics 365 (business applications)
Dynamics 365 Guides	GUIDES	Dynamics 365 (business applications)
Dynamics 365 Remote Assist	MICROSOFT_REMOTE_ASSIST	Dynamics 365 (business applications)
Exchange Foundation	EXCHANGE_S_FOUNDATION	—
Microsoft Dynamics 365 Customer Voice for Field Service	Forms_Pro_FS	Forms
Microsoft Dynamics 365 Customer Voice for Sales Enterprise	Forms_Pro_SalesEnt	Forms
Microsoft Teams	TEAMS1	Teams (chat & meetings)
Office for the Web	SHAREPOINTWAC	Office for the web
Power Apps for Dynamics 365	POWERAPPS_DYN_APPS	Dynamics 365 (business applications)
Power Apps for Guides	POWERAPPS_GUIDES	Dynamics 365 (business applications)
Power Automate for Dynamics 365	FLOW_DYN_APPS	Dynamics 365 (business applications)
Power Virtual Agents for Customer Service Voice	POWER_VIRTUAL_AGENTS_D365_CS_VOICE	Dynamics 365 (business applications)
Power Virtual Agents for Digital Messaging	POWER_VIRTUAL_AGENTS_D365_CS_MESSAGING	Dynamics 365 (business applications)
Project Online Essentials	PROJECT_ESSENTIALS	Project
SharePoint (Plan 2)	SHAREPOINTENTERPRISE	SharePoint & OneDrive