Dynamics 365 Customer Service Professional
Dynamics 365
String ID DYN365_CUSTOMER_SERVICE_PRO
GUID 1439b6e2-5d59-4873-8c59-d60e2a196e92
Capabilities
3
Underlying services
7
Audience
Commercial
Type
Suite
What this plan gives you 3 capabilities
Files & content
- Office for the web Word, Excel and PowerPoint in the browser.
- SharePoint & OneDrive Intranet, team sites and personal file storage.
Office apps
- Project Project planning and portfolio management.
Show the 7 underlying service plans (Microsoft's raw identifiers)
| Service (friendly) | Internal name | Capability |
|---|---|---|
| Dynamics 365 for Customer Service Pro | DYN365_CUSTOMER_SERVICE_PRO | — |
| Exchange Foundation | EXCHANGE_S_FOUNDATION | — |
| Office for the Web | SHAREPOINTWAC | Office for the web |
| Power Apps for Customer Service Pro | POWERAPPS_CUSTOMER_SERVICE_PRO | — |
| Power Automate for Customer Service Pro | FLOW_CUSTOMER_SERVICE_PRO | — |
| Project Online Essentials | PROJECT_ESSENTIALS | Project |
| SharePoint (Plan 2) | SHAREPOINTENTERPRISE | SharePoint & OneDrive |